Search Icon

Privacy Policy

Effective Date: July 2025

Welcome to Reequestrian, a curated secondhand equestrian marketplace located at https://reequestrian.com (the “Website” or “Services”). The Services are operated by Reequestrian, LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information (“Information”). This Privacy Policy (“Policy”) describes how we collect, use, and disclose your Information when you interact with our Services. By using our Website, you agree to the terms of this Policy.

If you have any questions about this Policy, please contact us at: info@reequestrian.com

Information We Collect

Personal Data

We collect personal data you voluntarily provide to us, which may include:

  • Your name, email address, phone number, shipping and billing address
  • Account details and login credentials
  • Order and transaction history
  • Information you submit through forms, vendor applications, comments, or support requests

Device Information and Usage Data

We may collect the following through automated means:

  • IP address, browser type, device identifiers
  • Pages visited, links clicked, search terms
  • Login timestamps and error logs
  • Data collected by analytics tools (e.g., Google Analytics) and ad pixels

Comments

When visitors leave comments, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string to help with spam detection. A hashed version of your email address may be shared with Gravatar to determine if you use their service. Gravatar’s privacy policy is available at https://automattic.com/privacy.

Media

If you upload images, please remove embedded location data (EXIF GPS). Other users may download and extract location data from these files.

Cookies & Tracking Technologies

We use cookies and other tracking technologies to personalize your experience, analyze site usage, support core website functionality, and improve platform performance. These technologies help us understand how users engage with the Services and allow us to serve relevant content and advertisements.

Types of Cookies We Use

  • Essential: Required for basic site functions like cart and checkout (e.g., woocommerce_cart_hash)
  • Authentication: Keeps you logged in and maintains session state (e.g., wordpress_logged_in_*)
  • Vendor Dashboard: Enables vendor-specific features and account management
  • Analytics: Helps us monitor performance and usage trends (e.g., Google Analytics)
  • Marketing: Supports advertising platforms such as Facebook and Pinterest

You can control or delete cookies through your browser settings. Note that disabling cookies may impact the functionality of certain features.

How We Use Your Information

We use collected Information to:

  • Process transactions and fulfill orders
  • Provide customer service and account support
  • Customize user experience and improve the Services
  • Communicate via email, including promotions (you may opt out)
  • Prevent fraud and enhance platform security
  • Manage vendor accounts and listings
  • Comply with legal obligations

Sharing Your Information

We may share your information with trusted third-party Service Providers, including:

  • Payment processors (e.g., PayPal, Afterpay)
  • Hosting and ecommerce platforms (e.g., WordPress, WooCommerce)
  • Shipping and returns solutions
  • Fraud prevention, analytics, and marketing tools

We do not sell your personal data. Your data may also be shared in aggregated, anonymized form for analytics or business development.

Visitor comments may be checked through an automated spam detection service.

For information on the cookies and tracking technologies used to support these services, please refer to Section 2: Cookies & Tracking Technologies.

We may disclose your personal information:

  • To comply with legal requirements (e.g., subpoenas, court orders)
  • To enforce our Terms of Service or protect platform integrity
  • In the context of a business sale, merger, acquisition, or reorganization

Some third-party platforms, such as payment gateways or embedded tools, may operate under their own privacy policies. We encourage you to review them before submitting any personal information.

Embedded Content

Articles may include embedded content (e.g., YouTube videos, product listings, Instagram). Embedded content from other websites behaves as if you visited those sites directly and may track you.

Data Retention

We retain personal data as long as necessary to:

  • Fulfill purchases or customer service requests
  • Support legal, regulatory, or audit obligations
  • Maintain platform integrity and user trust

For comments, we store content and metadata indefinitely. Registered users can see, edit, or delete their personal data anytime (except usernames).

Your Rights

Depending on your jurisdiction (including California, Nevada, and EEA regions), you may have rights to:

  • Access or request a copy of your personal data
  • Request deletion of your personal data
  • Correct or update inaccurate information
  • Opt out of marketing communications
  • Object to or restrict certain data uses

To exercise any of these rights, email us at info@reequestrian.com with the subject line “Data Request.”

Do Not Track & Ad Opt-Out

We may use third-party platforms that track activity across websites for analytics or advertising. You can opt out of interest-based ads via:

http://optout.aboutads.info

http://www.youronlinechoices.eu

http://optout.networkadvertising.org

Children’s Privacy

Reequestrian does not knowingly collect information from any children (under the age of 18). If you are a parent or guardian and believe your child has submitted data, please contact us immediately at info@reequestrian.com.

If you are under 18, please do not use our Services or submit personal information.

International Data Transfers

Our platform is hosted in the United States. If you are located outside the U.S., your personal data may be transferred and stored in jurisdictions with different data protection laws. By using our Services, you consent to this transfer.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with an updated effective date. Continued use of the Website constitutes acceptance of the updated terms.

Contact Us

Reequestrian, LLC

Attn: Privacy

📍 240 Executive Drive #1838, Cranberry Township, PA 16066

📧  info@reequestrian.com